We are happy to offer a 1-year limited warranty for our pillows. To make a warranty claim, email firstname.lastname@example.org and provide us with your order number.
If giving our Remnu pillow as a gift, please provide the recipient with the order number you receive in your confirmation email. We cannot verify or enact a warranty without this order number.
Warranties only apply to products that are purchased directly from Remnu.
The warranty covers material damage to the pillow(s) incurred under correct use or manufacturer defect. Remnu is not liable for claims that exceed the cost of the product. Remnu is not responsible for any incidental or consequential damage from the use of its products. The warranty does not apply in cases of misuse, abuse of the products or normal wear and tear. Improper installation or failure to follow care & washing instructions will void the warranty- please see care instructions.
Any warranty claims outside of the 48 lower states are responsible for shipping and any applicable duties and taxes.